Legal

Privacy Policy
Salonunitii

This Privacy Policy explains how Salonunitii collects, uses, stores, and protects your personal data when you use our mobile app or website. Please read this carefully before using our services.

Effective Date: June 2025  |  Version 1.0
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Section 01

About Salonunitii

Salonunitii is a digital salon booking and business management platform operated by its founders based in Gudalur, Theni, Tamil Nadu, India. Our app connects customers with salons and provides salon owners with smart tools to manage their business operations.

📍

Business Details

Company: Salonunitii
Address: Ward 13, Door No 199A, Kamatchiamman Kovil Main Street, Gudalur, Theni, Tamil Nadu – 625518, India
Email: developer@salonunitii.com
Phone: +91 8825893989
Governing Law: India | Jurisdiction: Chennai, Tamil Nadu

Section 02

Information We Collect

We collect information you provide directly, information generated when you use the app, and certain device-level data to deliver our services.

👤

Personal Information

  • Mobile phone number (used for login via OTP)
  • Full name (optional profile setup)
  • Email address (optional)
  • Gender & date of birth (optional)
📅

Booking & Transaction Data

  • Appointment history and details
  • Services booked and salons visited
  • Payment method and transaction records
  • Reviews and ratings you submit
📍

Location Data

  • Approximate location to find nearby salons
  • GPS location (only when you grant permission)
  • Location is not tracked in the background
  • You can revoke location permission anytime
ℹ️

Note: We only collect the minimum data required to provide our services. Optional fields (name, email) are collected solely to enhance your experience and are never required to use core features.

Section 03

Mobile Number Login & OTP Authentication

Salonunitii uses your mobile phone number as the primary method of authentication. We send a One-Time Password (OTP) via SMS to verify your identity. No password is required.

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How Mobile Login Works

  • You enter your 10-digit Indian mobile number
  • We send a 4-digit OTP to your number via SMS
  • OTPs are valid for a limited time (typically 5 minutes) and single-use only
  • Upon successful OTP verification, a secure session token is created for your device
  • Your mobile number is stored securely in encrypted form on our servers
  • We do not store your OTP after verification is complete

What We Do

  • Use your number only for OTP delivery and account identification
  • Send booking confirmations, reminders, and updates
  • Link all your bookings to your verified number
🚫

What We Never Do

  • Sell your mobile number to third parties
  • Use your number for unsolicited marketing SMS
  • Share your number with salons beyond booking context
Section 04

How We Use Your Data

We use collected information strictly for legitimate purposes related to operating and improving the Salonunitii platform.

Purpose Data Used
Account creation & login Mobile number, OTP Contract performance
Processing bookings Name, mobile number, service preferences Contract performance
Sending booking reminders Mobile number, appointment details Legitimate interest
Payment processing Transaction data (not card details) Contract performance
Finding nearby salons Location (with permission) User consent
Improving the platform Anonymized usage analytics Legitimate interest
Customer support Contact info, booking history Legitimate interest
Push notifications (with consent) Push token, preferences User consent
Section 05

Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. We share data only in the following strictly limited circumstances:

✂️

With Salons (Booking Context Only)

When you make a booking, the relevant salon receives your name, mobile number, and appointment details. This is necessary to confirm and manage your appointment. Salons are prohibited from using your data for any purpose outside of your appointment.

🔧

With Service Providers

We engage trusted third-party providers for SMS delivery, cloud hosting, analytics, and payment processing. These providers operate under strict data processing agreements and are not permitted to use your data for their own purposes.

🏢

Business Transfer

In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity. We will notify you before your data is transferred and becomes subject to a different Privacy Policy.

🚫

We never sell your personal data. Your mobile number, name, email, and booking history are never shared with advertisers, data brokers, or any third party for commercial purposes.

Section 06

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy.

Data TypeRetention PeriodNotes
Account data (mobile number, profile)Until account deletionDeleted within 30 days of request
Booking history3 years from booking dateRequired for dispute resolution
OTP recordsImmediately after verificationNot stored post-verification
Payment transaction logs7 yearsAs required by Indian financial laws
App usage analytics12 months (anonymized)No personal data retained
Support communications2 yearsFor quality and dispute purposes
Crash & error logs90 daysAuto-deleted after period

After account deletion, your personal data is permanently deleted from our active systems within 30 days. Anonymized, aggregated data (which cannot identify you) may be retained for analytical purposes.

Section 07

Data Security

We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

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Technical Measures

  • HTTPS / TLS encryption for all data in transit
  • Encrypted storage for sensitive data at rest
  • Secure OTP delivery with expiry and single-use policy
  • Session token expiration and automatic logout
  • Regular security audits and vulnerability testing
🏗️

Operational Measures

  • Access to personal data limited to authorized personnel only
  • Staff training on data privacy and security practices
  • Data breach response plan and user notification protocol
  • Third-party providers vetted for security compliance
⚠️

While we take strong precautions, no digital system is 100% secure. We encourage you to use a secure network connection and keep your device updated. If you suspect unauthorized access to your account, contact us immediately at developer@salonunitii.com.

Section 08

Your Rights & Choices

You have the following rights regarding your personal data on Salonunitii. To exercise any of these, contact us at developer@salonunitii.com.

👁️

Right to Access

Request a copy of all personal data we hold about you. We will respond within 30 days.

✏️

Right to Correction

Request correction of inaccurate or incomplete personal data in your profile at any time.

🗑️

Right to Deletion

Request deletion of your account and personal data. See Section 9 for the complete account deletion process.

Right to Object

Opt out of non-essential communications (promotional SMS, marketing notifications) at any time via app settings.

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Data Portability

Request your personal data in a structured, machine-readable format to transfer to another service if desired.

🔕

Withdraw Consent

Withdraw consent for optional data processing (e.g., location access, marketing) at any time via device or app settings.

Section 09

Delete Your Account

You have the right to permanently delete your Salonunitii account and all associated personal data at any time. We fully comply with Google Play Store and Apple App Store requirements for account deletion.

🗑️

Important: Account deletion is permanent and irreversible. Once deleted, your account, profile, and booking history cannot be recovered. Pending bookings should be cancelled before deletion.

📱

Method 1: In-App Deletion (Recommended)

Open Salonunitii App

Launch the app and ensure you are logged in to your account.

Go to Profile Settings

Tap on your profile icon → Settings → Account Settings.

Select "Delete Account"

Scroll to the bottom of Account Settings and tap "Delete My Account".

Confirm Deletion

Enter the OTP and confirm. Your account deletion request will be submitted immediately.

Deletion Completed

Your personal data is permanently deleted within 30 days. You will receive a confirmation SMS.

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What Happens After Deletion

  • Your profile, name, and mobile number are permanently deleted from active systems within 30 days
  • All appointment history linked to your account is removed
  • Your reviews and ratings are anonymized (no longer linked to you)
  • Transaction records may be retained for up to 7 years as required by Indian financial law
  • You will be logged out of all active sessions immediately upon confirmation
  • You can create a new account with the same mobile number in the future
Section 10

Cookies & Tracking Technologies

Our mobile app does not use browser cookies. However, we use the following technologies to operate and improve the platform:

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Session Tokens

Secure tokens stored locally on your device to keep you logged in. These expire automatically and are cleared when you log out or delete your account.

📊

Analytics SDKs

We use analytics tools (such as Firebase Analytics) to understand how users interact with our app. Data collected is aggregated and anonymized.

🔔

Push Notification Tokens

Your device generates a push token used to send you booking reminders and updates. You can disable push notifications anytime in your device settings.

💥

Crash Reporting

We use crash reporting tools (such as Firebase Crashlytics) to detect and fix bugs. These collect anonymized error logs and device info — no personal data.

Our website may use standard browser cookies for session management and analytics. You can manage cookie preferences in your browser settings at any time.

Section 12

Third-Party Services & Links

Our app and platform may integrate with or link to third-party services. These services have their own privacy policies, and we are not responsible for their data practices.

💳

Payment Gateways

Payments are processed by trusted third-party payment providers (e.g., Razorpay, Stripe). We never store your full card details. All payment data is handled by PCI-DSS compliant providers.

📱

SMS Gateway

OTPs and booking SMS are delivered via authorized SMS gateway providers. Your number is shared only for delivery purposes under a data processing agreement.

☁️

Cloud Infrastructure

Our platform is hosted on secure cloud infrastructure. All data is stored within India or under appropriate data transfer safeguards.

🗺️

Maps & Location

We may use Google Maps or similar services to show salon locations. Use of these services is governed by their respective privacy policies (e.g., Google Privacy Policy).

Section 13

Policy Updates

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How We Handle Changes

  • Update the "Last Updated" date at the top of this page
  • Send you a push notification or SMS alert about significant changes
  • Display an in-app notice for 30 days following the change
  • Request fresh consent where required by applicable law

Your continued use of Salonunitii after a Privacy Policy update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Section 14

Contact Us

For any privacy-related questions, data requests, or concerns — including account deletion requests — please reach us through any of the following channels. We aim to respond within 24–48 business hours.

📧 Email

developer@salonunitii.com

For privacy queries, data requests & account deletion

📞 Phone

+91 8825893989

📍 Address

Ward 13, Door No 199A,
Kamatchiamman Kovil Main Street,
Gudalur, Theni, Tamil Nadu – 625518, India

🗑️

To request account deletion via email: Send an email to developer@salonunitii.com with subject "Account Deletion Request" and include your registered mobile number. We will confirm deletion within 7 business days.


This Privacy Policy was last updated in June 2025 and applies to all versions of the Salonunitii mobile app (Android & iOS) and website. By using our platform, you confirm that you have read and understood this policy.

© 2025 Salonunitii. All rights reserved.  |  Governing Law: India  |  Jurisdiction: Chennai, Tamil Nadu  |  developer@salonunitii.com